SOC 2 Type II
An independent auditor reviews how our security, availability, and confidentiality controls operated during the audit period. You can request the current report under NDA through the trust center.
Viewpoints.ai is SOC 2 Type II audited. Our agreements with the AI providers we use include zero data retention and prohibit using customer data to train or fine‑tune models. This page explains how we handle case material.
These are the main controls we use to protect customer data. You can request our current SOC 2 Type II report under NDA through the trust center.
An independent auditor reviews how our security, availability, and confidentiality controls operated during the audit period. You can request the current report under NDA through the trust center.
Our agreements with the AI providers we use include zero data retention.
We do not use customer data to train or fine‑tune models.
We encrypt materials in transit with TLS and at rest with AES‑256.
Enterprise SSO supports SAML 2.0 and OIDC, with just‑in‑time provisioning. This lets your identity team manage access through its existing provider.
We log relevant access events. You can delete a study and its stored materials from the service.
This overview shows the main stages of how a case file is handled, from upload through deletion.
Files are sent over TLS to private cloud storage.
Stored materials are encrypted with AES‑256 and scoped to your workspace.
When you run a panel, relevant materials are sent to AI providers under zero‑data‑retention terms. We do not use customer data to train or fine‑tune models.
Results sit behind workspace access controls. Enterprise customers can use SSO, and we log relevant access events.
You can delete a study and its stored materials from the service. AI providers are covered by zero‑data‑retention terms.
Our team can share documentation and respond to questions about our controls.
Start at trust.viewpoints.ai or write to [email protected].
No. Viewpoints.ai does not use case files, prompts, or results to train or fine‑tune models. Our contracts also prohibit our AI providers from using that data for training or fine‑tuning.
Under our agreements, AI providers may process the data needed to answer a request but are not permitted to retain that data after processing.
Case materials are limited to authorized users in your workspace. Our access to production systems is restricted and logged under our SOC 2 Type II controls.
Yes. Enterprise SSO supports SAML 2.0 and OIDC identity providers, with just‑in‑time provisioning.
You can delete a study and its stored materials from the service. The AI providers we use are covered by zero‑data‑retention terms.
Request our current SOC 2 Type II report at trust.viewpoints.ai. It is available under NDA. Send security questionnaires to [email protected] and our team will respond.
Visit the trust center to request the report, or send us your questionnaire. We can also answer security questions during a demo call.